http://cadence-itsm.com/wordpress meter ~ rhythm ~ pulse ~ tempo Wed, 22 Feb 2012 13:56:54 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://cadence-itsm.com/wordpress/2011/04/process-worksheets/comment-page-1/#comment-12 vinoth Wed, 22 Feb 2012 13:56:54 +0000 http://cadence-itsm.com/wordpress/2011/04/process-worksheets/#comment-12 yy yy

]]> http://cadence-itsm.com/wordpress/2011/04/process-worksheets/comment-page-1/#comment-11 Johne Johnson Sat, 23 Jul 2011 18:41:12 +0000 http://cadence-itsm.com/wordpress/2011/04/process-worksheets/#comment-11 Great sheet to work with for defining what we whould measure and keep track of our priorities. Great sheet to work with for defining what we whould measure and keep track of our priorities.

]]> http://cadence-itsm.com/wordpress/2011/04/benchmarking/comment-page-1/#comment-10 Kellie Fri, 08 Apr 2011 02:39:40 +0000 http://cadence-itsm.com/wordpress/2011/04/benchmarking/#comment-10 I'm looking forward not to just more real world ITIL data in general, but to your point access to geniune results data with no consultant bias type manipulation. The good and the bad! Independant type benchmarking seems like a very logical and necessary progression for the ITIL industry to move beyond something that feels often like I've just left a used car lot not knowing how to drive what I've just paid for. I’m looking forward not to just more real world ITIL data in general, but to your point access to geniune results data with no consultant bias type manipulation. The good and the bad! Independant type benchmarking seems like a very logical and necessary progression for the ITIL industry to move beyond something that feels often like I’ve just left a used car lot not knowing how to drive what I’ve just paid for.

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