<?xml version="1.0" encoding="UTF-8"?><rss version="0.92">
<channel>
	<title>Cadence IT Service Management Blog</title>
	<link>http://cadence-itsm.com/wordpress</link>
	<description>meter ~ rhythm ~ pulse ~ tempo</description>
	<lastBuildDate>Mon, 25 Apr 2011 00:57:33 +0000</lastBuildDate>
	<docs>http://backend.userland.com/rss092</docs>
	<language>en</language>
	<!-- generator="WordPress/3.2.1" -->

	<item>
		<title>ITIL Process Worksheets</title>
		<description><![CDATA[I’ve uploaded another study aid targeted at students attending intermediate level ITIL courses. This isn’t a ‘cheat sheet’, but rather a structured note taking worksheet that can help students key in on the major concepts in an orderly fashion (as well as hit the major topics for each process in whatever course they’re taking). You’ll [...]]]></description>
		<link>http://cadence-itsm.com/wordpress/2011/04/process-worksheets/</link>
			</item>
	<item>
		<title>CobiT® Foundations Mindmaps</title>
		<description><![CDATA[I’ve been seeing a lot of interest lately in CobiT® training and I’ve got a number of courses coming up in the next few weeks. I’ve just started using some new courseware and I’ve been meaning to create some study aids around CobiT® for longer than I’d care to admit. To that end, I’ve summoned [...]]]></description>
		<link>http://cadence-itsm.com/wordpress/2011/04/cobit%c2%ae-foundations-mindmaps/</link>
			</item>
	<item>
		<title>Benchmarking</title>
		<description><![CDATA[Many years ago, I stumbled across the book Visible Ops while attending a presentation at a ITSMF event in Minnesota. It was a powerful presentation and the first time I’d ever actually seen some data to support and focus IT Service Management efforts. It was a powerful antidote to the ‘process for process’ sake’ crowd [...]]]></description>
		<link>http://cadence-itsm.com/wordpress/2011/04/benchmarking/</link>
			</item>
</channel>
</rss>

